ORDER RETURNS/REFUND POLICY:
We offer a 30-day money back guarantee with full refund on any used or unused items. Customer just has to pay return label. Simply return your products to us within 30 days of placing your order. Customer is responsible for return shipping costs.
All returns are subject to a 15% restocking/disposal and recycling fee on returns past 30-days from ordering. Any type of refund will be issued as store credit if returned after your 30-day window. Because of the nature of our business and products, we are unable to restock or resale any items. Please visit our Return Center to initiate our return process.
Customer is able to cancel their order 24 hours from placing it before order is shipped out for a full refund no questions asked. Please email support@1stImpressionSmiles.com to cancel within the time period.