Help Center

Questions & Answers

General Questions

What ingredients do you use?

Are your products vegan?

1st Impression Smiles Teeth Whitening Kit

How do I use the Teeth Whitening Kit?

Will it make my teeth sensitive?

How much gel do I use?

Can I continue to use the Kit consecutively after the initial 6 applications?

How many times do I have to use the kit to get results?

Can I use the kit with braces?

Can I use 1st impression smiles if pregnant or breastfeeding?

Why do I need gel refills?

What is the expiry date for my gels?

What is the mouth tray made of?

How is this different from your other formulas?

Is PAP safe?

Does the Kit whiten my caps or veneers?

Does the Kit work on crooked teeth?

I have excess saliva when using the kit, what do I do?

Can I share my kit with a friend or partner?

What batteries does the LED light take?

Is the LED Light waterproof?

Orders & Shipping

Where do you ship to?

Will I need to pay customs?

How do I track my order?

What happens if I entered the wrong address?

Will my parcel be delivered to my address?

What is your returns policy?

Can I edit or cancel my order?

Billing & Payments

What payment methods do you accept?

Can I pay Cash on Delivery?

Why I am not able to complete my payment?

Money Back Guarantee

How does the money back guarantee work?